Refunds & Cancellations

• Cancel Subscription

  How can I cancel my subscription? Head over to the settings page at app.caimera.ai/settings to cancel your subscription at any time. If your billing cycle has already started, you will have access to Caimera till the end of the billing cycle, the card will not be charged again. If your are cancelling during your Trial period, you will however lose access immediately.Few readers

Credits

• FAQs on Credits and Plans

  Q: When do credits expire? A: Credits expire at the end of the month. You can purchase more credits at any time. Purchased credits never expire. Q: What does unlimited generations mean? What is your fair usage policy? A: Unlimited generations means no more stressing about credits and tokens! Create as many images as you like. If you hit your daily limit of 200 prompts, you'll be moved to a slower queue. Q: Do you offer editing or photoshop services? A: Generative AI is amazing, but we knowPopular

• Payment Related Issues

  Q: How do I proceed further if I'm stuck because an OTP code wasn't received? A: On the OTP screen, select ‘Skip Saving Card’—this lets you proceed without verification. Q: I'm unable to create or start using my account. It keeps redirecting me to the payment section. I’m a member of Ecommerce Equation, and I’ve already applied the discount code. I believe we’re entitled to a 1-month free trial plus 20% off the monthly subscription as EE members. A: Yes the coupon code has been applied. YoPopular

• Student Discounts

  We offer a 25% discount to students and educational institutions on the Starter Plan for 1 year. Reach out to us with the following details Photo ID Name of your college Details of your courseSome readers

• Credits Usage

  On Fluid, you're charged 50 credits at the time of adding a product after which you can generate unlimited images. On Click, 1 image costs 10 credits On Move, 1 clip costs 10 credits and creates a 5 second video.Few readers

• Payment Failure

  Here are some things you can try if you're facing issues with payment: Try a different browser or diferent network. If VPN is on then turn it off and try again Clear browser cache and cookies and try again. If the issue still persists, please contact us via the in-app chatFew readers