Payment Related Issues
Q: How do I proceed further if I'm stuck because an OTP code wasn't received?
A: On the OTP screen, select ‘Skip Saving Card’—this lets you proceed without verification.
Q: I'm anable to create or start using my account. It keeps redirecting me to the payment section. I’m a member of Ecommerce Equation, and I’ve already applied the discount code. I believe we’re entitled to a 1-month free trial plus 20% off the monthly subscription as EE members.
A: Yes the coupon code has been applied. You still need to provide a credit card to proceed. You can cancel your subscription during the trial period at any time.
Q: Where can I add the the coupon code I received to try Caimera for free? Do I have to give my credit card information for it?
A: You can add your coupon code once you click on "I have a coupon code" to avail the 7 day free trial. You still need to provide the credit card info to proceed, you won't be charged for the first 7 days. You can cancel your subscription during the trial period at any time.
A: On the OTP screen, select ‘Skip Saving Card’—this lets you proceed without verification.
Q: I'm anable to create or start using my account. It keeps redirecting me to the payment section. I’m a member of Ecommerce Equation, and I’ve already applied the discount code. I believe we’re entitled to a 1-month free trial plus 20% off the monthly subscription as EE members.
A: Yes the coupon code has been applied. You still need to provide a credit card to proceed. You can cancel your subscription during the trial period at any time.
Q: Where can I add the the coupon code I received to try Caimera for free? Do I have to give my credit card information for it?
A: You can add your coupon code once you click on "I have a coupon code" to avail the 7 day free trial. You still need to provide the credit card info to proceed, you won't be charged for the first 7 days. You can cancel your subscription during the trial period at any time.
Updated on: 15/04/2025
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