Q: FAQs on Credits and Plans

Q: Why do I need credits? A: Credits are tokens required to perform certain actions on Caimera. Learn more about <a href="https://help.caimera.ai/en/article/credits-usage-1pshr4i/">Credits Usage</a>. Q: When do credits expire? / What happens to my unused credits? A: Unused credits never expire and will roll over. You can roll over an unlimited number of credits as long as your subscription remains active. If you cancel your subscription, your credits will remain available until the end of your current billing cycle. Once that billing cycle completes and your subscription ends, any remaining credits will be lost. Q: What does unlimited generations mean? What is your fair usage policy? A: Unlimited image generation applies to the Editorial Images tool once a product is added, on specific models and plans: <ul> <li>Starter: unlimited generations and edits on the Fast model at 1K.</li> <li>Pro / Enterprise: unlimited generations and edits on the Fast and Pro models at 1K.</li> </ul> Higher resolutions (2K and 4K) and the Max model always consume credits. Editorial Images and the creative agent generate at 2K by default, so switch the resolution to 1K before you generate (or ask the agent for 1K) to use your unlimited generations. The Free and Mini plans consume credits on every generation. Unlimited generations means no more stressing about credits and tokens on those models: create as many images as you like. See the full breakdown in [Credits Usage](https://help.caimera.ai/en/article/credit

Question 1

Supported Product Categories on the Editorial Images Tool

Accepted Answer

Caimera supports a diverse range of product categories to enhance your e-commerce and advertising workflows. This guide provides an overview of all supported categories and recommendations for optimal outcomes.

Supported Categories

Garments

Including swimwear, lingerie, men's and womenswear.

Bags

Bags are fully supported on Caimera, including handbags, backpacks, wallets, suitcases and other bag styles.

Shoes

Footwear including sneakers, heels, boots, and casual shoes are supported categories. These products work well in Caimera's tools, providing excellent results for lifestyle and product-focused imagery.

Jewelry

Earrings, necklaces, rings, bracelets all wok well on the Editorial tool.

| Use specific category names like 'earrings' for best results.

Accessories

Accessories such as eyewear- sunglasses and spectacles, hats, caps, scarves, phone cases and other complementary items are supported.

#

Question 2

Caimera plans and pricing at a glance

Accepted Answer

Caimera has a free plan, three paid plans priced per user, and a bespoke Enterprise plan. Every plan runs on credits: each image, edit or second of video uses a set number of credits, and the cost is shown on the button before you generate.

New to Caimera? Start with What is Caimera? for an overview of the tools.

|| Prices can change. The pricing page always has the current prices and plan features.

Plans compared

| Plan | Price | Credits | Catalog images | Editorial images | | ---- | ---- | ---- | ---- | ---- | | Free | $0, no credit card | 20, one time | Up to 2 | Up to 20 | | Mini | $15 per user per month | 120 per month | Up to 12 per month | Up to 120 per month | | Starter | $45 per user per month | 350 per month | Up to 35 per month | Unlimited on the Fast model at 1K | | Pro | $99 per user per month billed annually, or $117 billed monthly | 1,000 per month | Up to 100 per month | Unlimited on the Fast and Pro models at 1K | | Enterprise | From $1,500 per month, bespoke | Custom | Custom | Unlimited on the Fast and Pro models at 1K |

The catalog and editorial figures show how far a plan's monthly credits go if you spend them all on that one tool.

What a catalog image costs

A catalog image (flat lay to on-model) uses 10 credits on every plan, and includes 3 free regenerations and up to 5 edits. On the Pro plan bille

Question 3

What is Caimera? Tools, use cases and who it's for

Accepted Answer

Caimera is an AI visual production platform for fashion teams. Marketing, e-commerce and design teams use it to go from a sketch or a flat lay photo to on-model catalog images, campaign images, video, prints and tech packs, without booking a studio shoot.

This page is a short overview of what Caimera does, what you put in and get out, and which plan includes what. Each section links to the full guide.

What you can make with Caimera

| You need | Tool | What it does | | ---- | ---- | ---- | | On-model catalog images for product pages and marketplaces | Catalog Images | Turns flat lay photos into consistent on-model shots in bulk: 1 to 30 outfits per job, the same model, poses and background across the set, front and back views. | | Campaign, ad, social and lookbook images | Editorial Images | Generates one directed scene at a time from your product, using a prompt, a moodboard of up to 8 references or one of 20,000+ templates. Up to 3 products per image. | | Ghost mannequin and flat lay product shots | Ghost Mannequin / Flat Lay | Extracts the garment from a photo into a clean ghost mannequin or flat lay image. Up to 1

Question 4

FAQs on Credits and Plans

Accepted Answer

Q: Why do I need credits? A: Credits are tokens required to perform certain actions on Caimera. Learn more about Credits Usage.

Q: When do credits expire? / What happens to my unused credits? A: Unused credits never expire and will roll over. You can roll over an unlimited number of credits as long as your subscription remains active. If you cancel your subscription, your credits will remain available until the end of your current billing cycle. Once that billing cycle completes and your subscription ends, any remaining credits will be lost.

Q: What does unlimited generations mean? What is your fair usage policy? A: Unlimited image generation applies to the Editorial Images tool once a product is added, on specific models and plans:

Starter: unlimited generations and edits on the Fast model at 1K.
Pro / Enterprise: unlimited generations and edits on the Fast and Pro models at 1K.

Higher resolutions (2K and 4K) and the Max model always consume credits. Editorial Images and the creative agent generate at 2K by default, so switch the resolution to 1K before you generate (or ask the agent for 1K) to use your unlimited generations. The Free and Mini plans consume credits on every generation. Unlimited generations means no more stressing about credits and tokens on those models: create as many images as you like. See the full breakdown in [Credits Usage](https://help.caimera.ai/en/article/credit

Question 5

Credits Usage

Accepted Answer

Caimera uses a credits system across image and video tools, with different prices depending on your plan (Free, Mini, Starter, Pro). Some actions are unlimited on specific models and plans, while others consume credits per image or per second of video.

|| The exact credit cost of any action is always shown on the Generate / Edit / Upscale button before you click it.

Personal credit limits

Workspace admins can cap how many credits each member is able to use in a month, so one person's batch job can't drain the whole workspace.

Limits are set per member by an admin, and reset on the 1st of each month.
If you have a limit, you can request a higher one once less than 40% of your credits remain.
A 24-hour cooldown stops duplicate requests. It clears as soon as an admin raises or removes your limit.

Admins manage limits, and see how the team is spending, under Settings Page: https://app.caimera.ai/settings → Users → ⋮ → Set Credit Limit.

⋮ Button in Settings Page

Set Credit Limit

Editorial Images

Adding a product is free on all plans.
After your product is added, Fast 1K generations are unlimited on Starter and Pro. Pro 1K generations

Question 6

The Ultimate Guide to Choosing the Right Upscaler

Accepted Answer

Upscaling is the last step in the image generation process after applying products, editing, or resizing layers. Upscalers add more detail to the image and increase the image resolution.

Upscalers intelligently add missing detail and increase image resolution, going far beyond simple pixel stretching to deliver production-ready, high-quality outputs. Editorial Images generates natively at up to 4K; upscaling takes any image, including 4K generations, all the way up to 14K.

Navigate to the left toolbar and click on the Upscale icon, then use the dropdown menu to switch between the Fluid, Crystal, and SeedVR Upscalers.

Select the Upscale icon from the left toolbar, then use the dropdown menu to choose between Upscalers.

The best upscaler for your image depends on the garment type, the level of skin detail needed, whether text or logos are present, and how large you need the final file to be.

1. Fluid Upscaler

Fluid is one of our legacy upscalers, renowned for providing the best skin texture enhancement with smooth, natural transitions. It outputs at 4K and is included free on paid plans.

✅ Best for:

Medium to minimal texture garments (t-shirts, simple silhouettes)
Images where background greenery and smooth skin are priorities
Close-up model shots where hyper-real skin is the goal

🚫 Avoid when: Your image has very fine textures, detai

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