Credits and Subscription Plans
FAQs on Credits and Plans
Q: Why do I credits? A: Credits are tokens required to perform certain actions on Caimera. Learn more about Credits Usage. Q: When do credits expire? / What happens to my unused credits? A: Unused credits never expire and rollover. You can have unlimited credits rollover. If you cancel your subscription, your credits are lost at the end of the subscription. Q: What does unlimited generations mean? What is your fair usagePopularCredits Usage
Here's how Credits usage works on Caimera's tools-Some readersHow to Upgrade / Downgrade your Plan
As your business evolves, your platform requirements will likely change right along with it. Whether you are scaling up or upgrading to access more features or scaling back to better fit your current usage, managing your subscription is quick and straightforward. This guide will walk you through the exact steps to seamlessly upgrade or downgrade your plan so you always have the right tools for your team. Step 1: From the left side panel, navigate to the Settings page. (https://storage.criFew readers
Payment Related Issues
Q: How do I proceed further if I'm stuck because an OTP code wasn't received? A: On the OTP screen, select ‘Skip Saving Card’—this lets you proceed without verification. Q: I'm unable to create or start using my account. It keeps redirecting me to the payment section. I’m a member of Ecommerce Equation, and I’ve already applied the discount code. I believe we’re entitled to a 1-month free trial plus 20% off the monthly subscription as EE members. A: Yes the coupon code has been applied. YoSome readersStudent Discounts
We offer a 25% discount to students and educational institutions on the Starter Plan for 1 year. Reach out to us with the following details Photo ID Name of your college Details of your courseFew readersUnderstanding Plan Proration: Credits & Charges When Upgrading or Downgrading
What is Proration? Proration is a billing adjustment that ensures you pay fairly when you change your subscription plan during a billing cycle. When you upgrade or downgrade, we calculate charges based on the time remaining in your current billing period. Key Points: Prorations happen when you upgrade, downgrade your plan, or change the number of seats You pay for what you use and receive credit for unused time Prorations are calculated automatically by Stripe and our systemFew readersHow to apply a Coupon Code on Caimera
Follow the steps shown below to apply the coupon code: (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/515tx8ev.png =900x506) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/61h7ypko.png =900x506) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/7189qvdl.png =900x506) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/8h43c93.png =900x506) (https://storage.crisFew readersHow to Update your payment method
There are a few common situations where you may need to update your payment details on Caimera: Your recent subscription payment failed or your account shows a "Fix payment method” banner. Your card has expired or is about to expire. You’ve received a new card from your bank (lost, stolen, or reissued). You want to switch to a different card or update billing details for internal finance/compliance. In these cases, updating your payment information ensures your subscription stays activeFew readersHow to change your workspace password
Follow the steps shown below to reset or change your Caimera workspace password: (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/341mnl91o.png =1000x562) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/3560kh6k.png =1000x562) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/361n4uir8.png =1000x562) (https://storage.crisp.chat/users/helpdesk/website/-/c/8/b/f/c8bf533b39f9b00/37m6grtm.png =10Few readers