Credits and Subscription Plans
FAQs on Credits and Plans
Q: Why do I credits? A: Credits are tokens required to perform certain actions on Caimera. Learn more about Credits Usage. Q: When do credits expire? / What happens to my unused credits? A: Unused credits never expire and will roll over. You can roll over an unlimited number of credits as long as your subscription remains active. If you cancel your subscription, your credits will remain available until the end of your currentPopularCredits Usage
Caimera uses a credits system across image and video tools, with different prices depending on your plan (Free, Mini, Starter, Pro). Some actions are unlimited on specific models and plans, while others consume credits per image or per second of video. Editorial Images (Fluid) Adding a product is free on all plans. After your product is added, you can generate unlimited 1K images on all plans except Mini. | Tool / action | Free | Mini | Starter | **Pro/EnterpriPopularHow to Upgrade / Downgrade your Plan
As your business evolves, your platform requirements will likely change right along with it. Whether you are scaling up or upgrading to access more features or scaling back to better fit your current usage, managing your subscription is quick and straightforward. This guide will walk you through the exact steps to seamlessly upgrade or downgrade your plan so you always have the right tools for your team. Step 1: From the left side panel, navigate to the Settings page. ![](https://storage.criFew readers
Payment Related Issues
Q: How do I proceed further if I'm stuck because an OTP code wasn't received? A: On the OTP screen, select ‘Skip Saving Card’—this lets you proceed without verification. Q: I'm unable to create or start using my account. It keeps redirecting me to the payment section. I’m a member of Ecommerce Equation, and I’ve already applied the discount code. I believe we’re entitled to a 1-month free trial plus 20% off the monthly subscription as EE members. A: Yes the coupon code has been applied. YoSome readersUnderstanding Plan Proration: Credits & Charges When Upgrading or Downgrading
What is Proration? Proration is a billing adjustment that ensures you pay fairly when you change your subscription plan during a billing cycle. When you upgrade or downgrade, we calculate charges based on the time remaining in your current billing period. Key Points: Prorations happen when you upgrade, downgrade your plan, or change the number of seats You pay for what you use and receive credit for unused time Prorations are calculated automatically by Stripe and our system || **Some readersStudent Discounts
We offer a 25% discount to students and educational institutions on the Starter Plan for 1 year. Reach out to us with the following details Photo ID Name of your college Details of your courseFew readersHow to apply a Coupon Code on Caimera
If you have a coupon code, you can apply it during checkout to receive a discount on your Caimera subscription. Follow the steps shown below to apply the coupon code: Step 1: Click on ‘Settings’ in the left side panel on the app. Step 2: Click on the** ‘Subscribe’** button ![Step 2: Click on the “SubscFew readersHow Can I Add More Users to My Workspace?
How can I add a team member to my workspace? / How can I add a seat to my subscription plan? You can add more users to your Caimera workspace by purchasing additional seats on your subscription plan Q: What is a seat? A: A seat is a single user account that can be used to generate images on Caimera. Each person on your team who needs to log in and use Caimera should have their own seat. Q: How does billing work for the seats I purchase? A: If you're on the Starter plan, thFew readersHow to Change your Caimera Workspace Password
Changing your Caimera workspace password is quick and straightforward. Whether you've forgotten your current password or simply want to update it for security purposes, this guide walks you through the full process using Caimera's OTP-based verification flow. This should take less than 2 minutes to complete. Follow the steps shown below to reset or change your Caimera workspace password: Step 1: On https://app.caimera.ai, click on ‘Forgot Password’ ![Step 1: Click onFew readersHow to Update your payment method
There are a few common situations where you may need to update your payment details on Caimera: Your recent subscription payment failed or your account shows a "Fix payment method” banner. Your card has expired or is about to expire. You’ve received a new card from your bank (lost, stolen, or reissued). You want to switch to a different card or update billing details for internal finance/compliance. In these cases, updating your payment information ensures your subscription stays activeFew readersHow to Access Your Caimera Account Using an Email Invite Link
When your team admin adds you to a Caimera workspace, you'll receive an email invitation to get you started. This guide walks you through accepting that invite and signing into your workspace for the first time, the whole process takes under two minutes. | 📋 Before you begin: Make sure you have access to the email inbox where the invite was sent, as all sign-in links are sent there. Step 1: Open your invite email Open your inbox and find the email titled **"You have been invited to join aFew readers